News Release Details

IndianOil Reaffirms Its Commitment to Fuel Quality
New Delhi   14-Jul-2026

IndianOil has taken note of recent concerns being expressed on social media regarding fuel quality. IndianOil wishes to reassure its customers that ensuring the quality of fuel supplied through its Retail Outlets remain one of the Corporation's highest priorities.

Fuel quality is a matter of utmost importance for IndianOil. Every day, our teams work across the country to ensure that customers receive fuel that meets all prescribed quality standards. Regular inspections, surprise checks and scientific testing are carried out as part of a rigorous quality assurance system.

Over the past week alone, IndianOil carried out nearly 10,000 surprise inspections across its Retail Outlets, conducted more than 8500 quality tests and deployed hundreds of special inspection teams to independently verify compliance with quality standards.

IndianOil follows a zero-tolerance policy towards any compromise in fuel quality. If any instance of adulteration, contamination or violation of prescribed quality norms is detected during inspections or established through customer complaints, strict action is taken against the concerned dealer in accordance with the applicable guidelines and contractual provisions.

Customers are encouraged to immediately report any concern relating to fuel quality at the Retail Outlet or through IndianOil's customer care channels rather being influenced by unverified social media posts. Every complaint is investigated promptly through a transparent and well-defined process.

IndianOil remains firmly committed to delivering high-quality fuels that meet all statutory and industry specifications while upholding the trust reposed in the company by millions of customers every day.